|Frequently Asked Questions and other information about orders placed through SarahDipiti.com
Lead Time on Orders
* Our jewelry ships within 2-7 days of your completed and paid order. Hand-Crochet Little Girl's Accessories ship within 4 weeks of your completed and processed order. We create our pieces as orders are placed to ensure the highest quality jewelry products possible. Custom and special orders ship within 3-6 weks of your completed order.All of our pieces are created one-at-a-time for each of our customers. Special Order and Wholesale items require one week processing time:
* Orders ship only after payment is received and clears. We offer safe secure credit card payment by VISA, MasterCard, American Express and Discover for efficient order processing . We will also accept bank checks and bank money orders.
* Shipping Fees-We ship only within the United Staes via United States Postal Service: First Class or Priority Mail Only . We also are not responsible for expected delivery dates or lost packages.
$5.99- US , First Class Standard -Includes Tracking No Insurance.
$8.99- US, Priority Mail -Includes Tracking and $50.00 of Insurance.
We offer safe secure credit card payments by Visa, MasterCard, American Express and Discover for our orders, refunds and exchanges . Please be sure to fill out required information accurately especially street address and phone numbers.We will also accept bank checks and bank money orders.
* Satisfaction guaranteed! -Return and Exchange Policy
If you are not absolutely thrilled with your purchase you may return it for a refund. Returns/exchanges within 30 days of receipt. All items must be in their original condition and packaging to receive a refund or exchange. Earring kits that have been opened are not accepted for refund or exchange. Custom made jewelry and hand-crochet items made to order cannot be exchanged or refunded..
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.